To Our Valued Patients:
To protect the health and welfare of our patients and staff, our office will be closed for patient care as of today, March 21, 2020.
We will have a staff member in the office on March 23rd from 9-1 pm to do parking lot delivery of any outstanding glasses or contact lenses. We can also mail them to you through the USPS at no charge. Feel free to leave a message at 786-242-7755 or email firstname.lastname@example.org to make a request to have your contacts and/or eyeglasses mailed.
We have rescheduled existing patients and will adjust as the situation evolves.
Our lines of communication will remain open, and our doctors will be reachable.
The best way to communicate with us for non-urgent issues (eg. delivery of glasses and/or ordering contact lenses) is by email:email@example.com or leave a message at (786) 242-7755.
Regulations regarding tele-health have been adjusted, and we intend to triage any ocular emergencies using that technology first, to limit exposure of doctors, staff and patients whenever possible.
If you are experiencing a medical eye emergency, then you may request a tele-health consultation at doxy.me/exceptionalvision. If you do not get a response within 5 minutes, then alternately please call or text (786) 255-1650.
We never take for granted the trust you’ve shown in our care, and we will keep you updated as much as possible.
The Exceptional Vision Team